Thanks for booking with Hourglass Beauty Bar.

Looking forward to seeing you!!

Please note that booking fees (deposits) are non-refundable in most circumstances unless there are extraneous circumstances, please contact us directly if this is the case and we can discuss your refund in more detail.

All cosmetic tattooing, tinting and lash lift treatments require a patch test atleast 24-48 hrs before procedure. This applies to all new clients, any clients who have not been for 6 months plus or if any changes in medical history since last treatment. Please select ‘Patch Test’ from service list prior to the appointment you require.

Any booking fees paid for treatments will be taken off the overall price of the treatment. Failure to attend your appointment on the day will result in loss of booking fee.

Our online booking system requires ‘card capture’ to book but your card will NOT be charged unless you are booking in a treatment that requires an upfront booking fee (deposit). Otherwise you will still need to make payment on the day of your appointment.

If you wish to cancel or rearrange your appointment, 24 hour notice is required. In the event of cancellation/rearranging with less then 24 hours notice, 50% of the overall price of your booking will be taken as a fee from the card stored on our system or loss of any booking fees paid.

To rebook a booking fee may be required. Failure to turn up to your appointment will result in stored card being charged the full cost of the treatment and you will need to pay a deposit to rebook in future. Unpaid balances if not settled may be at risk of being blocked from the system.

Clients late by 15 minutes for their appointment will be cancelled and any deposit paid may be lost.

Please ensure to book patch test, cosmetic tattooing, lip fillers and anti wrinkle treatments at least 2 weeks either side of vaccines.

Should you need a last minute appointment or have any special requests, please contact Sat direct on 07788310129 – we will always try to accommodate were we can!